Returns & Refunds

Returns & Refunds

 

The Silver Plaza is committed to your satisfaction. Every single item is thoroughly inspected to ensure that it meets our high standard of quality before it is packed for shipment.

We offer a return policy for any item. If, for any reason, you are really not fully satisfied with the item that you purchased, you may return it within 30 days of receipt and we will gladly refund your money.


  Please refer to our return guidelines and easy instructions below:

  • You may return the purchased items within 30 days of your order's shipping date.
  • If you wish to return a product, simply send an e-mail: thesilverplaza@yahoo.com. We will then guide you through the process. Please remember to include your name and Order Number. 
  • Only items that are in their original conditions may be returned. Any product that has been used or worn may not be returned.
  • Refunds will be given for the original purchase price indicated on your receipt. Please note that we can refund shipping costs only if the return is a result of our error, otherwise shipping charges are not refundable.
  • And we do not cover the return shipping cost unless the item is damaged or broken due to our company's negligence.
  • Credits on returned merchandise will be refunded to the original credit card. Please allow 1 to 2 billing cycles for the credit to appear on your statement.